Support

Help with the EVOLVE training, fuel and recovery app.

Talk to us. Email bryn@teamevolve.cc with what happened and, if you can, a screenshot. Or use Settings, Send feedback inside the app, which tells us your app version automatically. We read every message and usually reply within two working days.
Email support

Delete your account and data

EVOLVE keeps your training, food and body data on your phone, so you can delete it yourself at any time:

Everything on your phone: open EVOLVE, tap Settings, then Reset. Deleting the app also removes it.
Your sign-up and feedback details (name, email and any feedback you sent): email bryn@teamevolve.cc with the subject "Delete my EVOLVE account" from the email you signed up with. We delete them within one month and confirm by email. Nothing is kept, apart from anything the law makes us keep, such as records of a subscription payment.
A subscription is managed by Apple or Google: cancel it in your App Store or Google Play subscriptions. Deleting your data does not cancel it.

Quick answers

How do I get the latest version?

EVOLVE updates itself. If something looks out of date, close the app fully and open it again.

The barcode scanner will not read

Use good light, hold the barcode flat inside the gold brackets, about a hand's width away. If it still will not read, type the numbers under the bars into Enter barcode manually.

How do workouts get to Zwift, Garmin or Wahoo?

Connect your free intervals.icu account in Settings, Live sync. Then tap Send on any workout: intervals.icu passes it to Zwift, Garmin Connect and Wahoo. Or ride it in EVOLVE itself with Ride mode.

How do I connect Strava?

Settings, Live sync, Strava. Approve EVOLVE on Strava's page and your recent activities come in. Tap Sync now any time after that.

Does EVOLVE read Apple Health, Health Connect or my smart scale?

Not yet. Until it does, add scale readings with + on the Body tab. It takes seconds and every measure gets its own graph.

Why are my calories different today?

EVOLVE raises your targets on training days and eats back what you burn. Set your own fixed numbers in Fuel, Nutrition goals, or tap Back to automatic to let your training set them again.

Where is my data and how do I delete it?

Your data lives on your phone. Delete it in Settings, Reset, or by deleting the app. To have your sign-up or feedback details removed from our records, email us. See the Privacy Policy.

Is EVOLVE medical advice?

No. EVOLVE gives training and nutrition guidance for healthy adults. If you have a medical condition, are pregnant, or feel unwell, chest pain or dizziness, stop and speak to a doctor.

EVOLVE is made by Team Evolve Ltd, registered in England and Wales, company number 15919810. Privacy Policy · Open EVOLVE